800-403-9664
(Customer service 9am-5pm)

Customer Service

Shipping & Delivery
All orders recieved before 1:00 PM will ship the same day, orders take about 3-5 business days to arrive. If you provide an email address during checkout, you will recieve a tracking ID when your order ships. We use UPS and UPS Mail Innovations to ship most packages. We may use a different shipping company for special orders or locations. We currently only ship to addresses in the United States.
Privacy & Security
Your privacy is important and we will respect and protect your private information. Your credit card details are never shared or stored on our PCI compliant system. We may use information you provide on our site to assist in providing you the correct information, but you are free to opt out of any emails you recieve from us at any time. We only want to provide our customers with information and promotions that are useful to them, we do not want to harrass our valued customers with a lot of unwanted emails.
Returns & Replacements
Your satisfaction is our top priority. We strive to produce the highest quality Joint Support supplements and products at the highest value. If you are unhappy with your purchase for any reason simply contact us to arrange for a return and a full refund or exchange. 
Ordering
Ordering is simple on our Secure Web Order form. Simply select the SomaFlex products you want, add them to your cart, then check out. Your payment options are credit card or PayPal. Your payment information is not stored with us only with your own bank, our system is PCI compliant to protect your identity. 
Payment, Pricing & Promotions
All orders are shipped once the order has been completed on our site and payment has been verified. We offer promotions to our customers throughout the year in the form of coupon codes or special offers. 
Viewing Orders
You can look up your order online anytime through our site. Click the Orders and Returns link at the bottom of our site and follow the simple instructions.